FAQ’s

Q.What does HVAC stand for?

A. Heating, Ventilation and Air Conditioning.

Q. What regular maintenance do heating and air conditioning systems need?

A. The most important part of HVAC maintenance aspect is maintaining unrestricted air flows. Dust, dirt, and debris are an HVAC system’s worst enemies. Whether it’s an indoor or outdoor unit, you must keep all filters clean and heat exchangers and coils free of restrictions.
We recommend that your heating and cooling system be checked and serviced twice a year; ideally a spring and autumn tune-up. Also we recommend that you change your filter regularly, depending on the type of filter you have. This alone can eliminate many of the most common problems that need fixing and can significantly reduce the likelihood of a serious breakdown. A Horizon Service Partner Plan is your assurance that these maintenance needs are met regularly and that any potential problems are promptly identified.

Q. Why do I need to change my filter regularly?

A. Regular filter replacement helps your heating and cooling system operate at peak levels and improves indoor air quality. It is important to change filters regularly to ensure proper air flow and to keep your home free from dust, allergens and germs. Depending on the type of filter you have, you may require weekly or monthly filter replacements. Your Horizon Services service or installation technician will recommend the ideal filters and replacement schedules for your unit(s).

Q. Why is it important to have regular maintenance on my HVAC System?

A. You probably wouldn’t get a brand-new car and assume to never have to inflate the tires, change the oil and examine any atypical noises. Your home comfort system is similar to your car’s engine, it’s a mechanical device with a motor, electrical components… and even fuel. So it is essential to have routine maintenance of your home comfort system by a qualified technician. If not maintained properly and routinely, even the best heating and air conditioning equipment could experience complications and become less ‘fuel’ efficient over time.

Q.We are replacing our AC unit this season, what advice can you give me?

A. Replacing your system is one of the biggest financial decisions you will make. The reason for this is that the life expectancy of a system is around 12 years. When choosing a contractor, pick a company to install the unit based on quality and customer service, not solely on price. The name brand of the equipment is not as important as the installing contractor. Another thing to keep in mind when replacing a system is that the duct system you are connecting to is sealed tight with the proper amount of return air. With the new higher efficiency units, you also have to be careful that you replace your system with the proper sized unit so you don’t end up with a house that is cool but has high humidity. Do some homework, pick quality contractors, and find someone you trust and you will have a successful installation that will bring you years of comfort and the least amount of overall cost.